About Us
We are very diligent regarding our service standards for both new and existing clients.
Experience across a range of customer types
We work with a range of customers, from first home buyers, homeowners looking to upgrade, sophisticated investors with extensive property portfolios, Australian expatriates living and working overseas looking to establish a property portfolio in Australia and we have a particular focus on the self-employed who, despite the significant challenges in clearly establishing their capacity to maintain an investment, are comfortable with complex financial strategies and have an entrepreneurial, “can do” approach to their portfolios.
We put you first
At LoanNest we are very focused on our service standards for both new and existing clients. There are documented targets for all our customers and we are committed and passionate about ensuring you receive the ultimate loan “experience.” We also ensure that you are informed at every stage of the loan process including a post settlement follow up. For existing clients, we also ensure that we contact you annually for a review and an assessment of an RP Data property report for your portfolio.
Flexible approach – one size does not fit all
Once we have identified exactly what you want to achieve – whether it’s buying a first home, an investment property, refinancing or consolidating your existing debts, considering buying a business, setting up a self-managed super fund or establishing an investment portfolio – we create a specific approach, from assessing the suitability and practicality of the strategy to the identification of the best lending partners through to the compilation of the critical information necessary for the preparation of your funding applications.
Thorough and comprehensive
Once we’ve done the analysis and have been able to correctly assess such criteria as capacity and creditworthiness, we run a comprehensive review of the list of qualified lenders, their rates and of course any deals currently available. We gather together the detail required for the loan application and then submit these to the chosen lenders who meet the strategic requirements. As a result of the policy of doing things once, and correctly, our rates of rework are extremely low.
